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Grandstream GBX20 attached to a GRP2615 host phone
Order basis
01 / 03 · Front

GBX20

Product code
GBX20
Brand
Grandstream
Warranty
Manufacturer warranty warranty

Order basis

Price on request

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A colour-LCD extension module that adds 40 contacts per module — up to 160 with 4 modules — to compatible Grandstream GRP and GXV phones, for receptionists and busy call handlers.

    • Islandwide delivery
    • Genuine product
    • Technical guidance

    Overview

    The GBX20 is an extension module that turns a compatible Grandstream phone into a receptionist console. Its 4.3" colour LCD and 20 keys per page give you up to 40 contacts on one module, and you can daisy-chain up to 4 modules for up to 160 contacts — so a receptionist can see who is busy, park and pick up calls, speed-dial, and transfer without paging through phone menus. A single module is powered by the host phone itself, and the included 12V/1A supply powers the setup when 2 or more modules are connected. It is made for businesses and receptionists managing high call volumes. Call AccessStore.lk for a quote — island-wide delivery.

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    At a glance

    Display
    4.3 inch (272x480) TFT color LCD
    Extension keys
    20 programmable keys per page, 2 pages per module, up to 40 contacts per module
    Page keys
    2 arrow keys for page switching
    Daisy-chain
    Up to 4 modules, up to 160 contacts/extensions in total
    Availability
    Order basis
    Warranty
    Manufacturer warranty
    • Grandstream phone with four daisy-chained GBX20 modules

    Specifications

    Full technical details for the Grandstream GBX20. Need help comparing models? Our team can advise.

    GBX20 specifications
    BrandGrandstream
    Product codeGBX20
    Display4.3 inch (272x480) TFT color LCD
    Extension keys20 programmable keys per page, 2 pages per module, up to 40 contacts per module
    Page keys2 arrow keys for page switching
    Daisy-chainUp to 4 modules, up to 160 contacts/extensions in total
    Compatible host phones (product page)GRP2615, GRP2624, GRP2650, GRP2670 carrier-grade IP phones; GXV3350 and GXV3450 IP video phones
    Call featuresBLF, call park / pick-up, speed-dial, presence, intercom, voice conferencing, transfer/forward and more
    Feature supportLocal GUI with animation driven from the host phone; multiple line/call appearances
    Power — single modulePowered by the host phone
    Power — 2 or more modulesIncluded 12V/1A power supply powers the modules
    Dimensions210mm x 124mm x 33.5mm
    Unit weight360g
    Package weight700g
    Operating temperature0°C to 40°C
    Storage temperature-10°C to 60°C
    Humidity10% to 90%, non-condensing
    Package contentsGBX20 extension board, base stand, extension board connector plate, screws, USB cable, Quick Installation Guide, 12V/1A power adapter
    WarrantyManufacturer warranty

    FAQ

    GBX20 FAQs

    Answers to common questions about this product.

    Which phones does the GBX20 work with?

    The Grandstream GRP2615, GRP2624, GRP2650, and GRP2670 carrier-grade IP phones, and the GXV3350 and GXV3450 IP video phones. It is an accessory for those phones, not a standalone phone.

    How many contacts does one GBX20 add?

    Up to 40 contacts per module — 20 keys per page across 2 pages, switched with the 2 arrow keys.

    How many contacts can I reach in total?

    Up to 160, by daisy-chaining up to 4 GBX20 modules to a compatible host phone.

    Does it need its own power supply?

    A single GBX20 can be powered by the host phone. When 2 or more modules are connected, the included 12V/1A power supply powers them.

    What call features can the keys do?

    BLF, call park and pick-up, speed-dial, presence, intercom, voice conferencing, and transfer/forward, with a local GUI driven from the host phone.

    Downloads

    Datasheet on requestWe'll email you the manufacturer datasheet.Request
    Warranty & supportManufacturer warranty warranty · setup help from our team

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