Terms & Conditions

These terms apply to every order placed on accessstore.lk ("the website"), operated by AccessStore.lk, No. 22/1, Makola Road, Kiribathgoda, Gampaha, Sri Lanka. By placing an order you agree to these terms.

All prices are shown in Sri Lankan Rupees (LKR). A price is shown only for products that are in stock. Products marked Order basis are imported on order; because their cost depends on current import prices, we confirm the price with a quotation before you order. Delivery for order-basis products usually takes about 4–8 weeks.

We take care to show accurate specifications and prices. If an error is found, we will contact you before processing your order and you may cancel it.

After you place an order you receive an order number (for example AS-260930-XXXX). Our team confirms availability, the delivery charge and the delivery date with you. Your order is accepted once we have confirmed it.

We may decline or cancel an order if a product is unavailable or details cannot be verified.

• Cash on delivery: pay the order total and the confirmed delivery charge when your order is delivered.
• Bank transfer: transfer the total to the bank account shown at checkout, using your order number as the reference, and upload the payment slip from your order page (or send it to us). We dispatch once payment is confirmed.
• Card payments are currently unavailable online.

Installment plans of up to 12 or 24 months are available on eligible orders. Terms and eligibility apply — our team confirms the plan with you before you pay.

Installments are available on eligible in-stock orders of LKR 25,000 or more, over 12 or 24 months. Plans, eligibility and any charges are confirmed by our team before payment — ask us when we confirm your order, or send a support request.

We deliver islandwide across Sri Lanka. Delivery charges depend on your location and order size — our team confirms the amount when we call to confirm your order.

Please check your order when it arrives and tell us about any visible damage or missing items as soon as possible.

Products carry the warranty shown on each product page. To make a warranty claim or ask about a return, send a warranty request with your order number and a description of the problem. Our team will explain the next steps and any conditions that apply to the product.

We are responsible for supplying products as described. We are not responsible for losses caused by incorrect installation, misuse, or use outside the manufacturer's specifications. Nothing in these terms limits rights you have under Sri Lankan consumer protection law.

These terms are governed by the laws of Sri Lanka. We may update them from time to time; the version shown when you place your order applies to that order.

Questions about these terms? Call +94 76 383 0808, email [email protected] or visit our support page.